David EtzionI suggest that scammed-customers call and speak their mind to him directly.
19707 Turnberry way #20C
Aventura, FL 33180
Thursday, October 30, 2008
So, it appears that the last poster had managed to get the phone number and address of David Etzion, the owner and manager of Intlmove. It is:
I looked up Intlmove and found disturbing evidence that others have been ripped off like myself. This is what prompted me to write this rip off report.
Like in other reports I have read, I too cannot get anyone at Intlmove to handle my situation. I am told when I call to email them or call such and such to find out later that no one by that name exists.
Anyhow, this is what happened, I was quoted $8400 for my shipment. Having never done this before, I was assured by the company that they will help me in every way from start to finish. The quote was based upon the items that I explained to them and they advised me how much space I needed.
On Pick up day, they did not show up. I fought with them over the phone and the next day my pick up proceeded.
2 weeks later, I was told that my order was bigger than expected and slammed with a over charge. Now my $8,400 turned into $18,000. No Joke! Now, to be fair, there was alot of furniture but I explained this all in the beginning. I assumed the girl knew what cubic squares were and trusted that she was accurate.
I called the company, I was spoken to so rudely. I was told that basically, pay or you will start incurring storage fees untill it is paid at $300 per day. Then hung up on.
I called a few other companies and explained my situation, they were happy to collect my items and ship them for me at that point for half the cost of intlmove. I explained this to the rude man and he said, yes, thats fine but you will still need to pay $16,000 for the work which has already been done! Basically I was stuck.
In the end, they gave me a time limit to pay at a slightly discounted rate of the rip off price and I did as I had no other options. I am still waiting for my shipment, who knows what will happen next.
This place seems to have no management as noone can handle a complaint. The sad part is that I was doing all this for my mom who has suffered a serious stroke. I moved her to Australia with me and hoped that bringing her furniture might make her feel happy. The money she has now, must last her for the rest of her life. She cannot afford to be ripped off by sharks like this. What Intlmove has done is a crime!
A heartbreaking story from the web. Shame on you Intlmove!
Intlmove sent a pick up agent to Georgia and after that I didn't hear from them, a month later I emailed them. Four days later they answered me with a bill for $3,383. for overflow, professional packing and storage. When I sent a representative to pick up part of my load to reduce it they sent all my load to there warehouse in Florida.
They wanted more money or they would auction my things. Mean time I have a sick mother, I'm sick myself and my grand daughter waiting for her toys and personal things. We had to rent a futton to sleep on and later turn it in because we couldn't even afford that and made a bed of foam and a wood panel placed on bricks.
I contacted every agency I could. The only one that helped some was Federal Maritime Commission. But Intlmove kept my money and I was forced to beg for money to get a deposit for another company to pick up my load and ship it for me. Now I'm still working on getting the rest of the money before my load gets to Puerto Rico.
Here's what happened to me, as posted elsewhere on the web. Beware!
In my entire life, I have never seen anything like this. Allow me to give some highlights. The initial quote for my move from California to London was $1795 and 6 weeks. In the end the charge was $4,281.51 and the move has taken 18 weeks.
They sent me two sets of bills for supposed overages. The first I paid without comment, but at the second I protested. I emailed them asking to explain why they kept wanting more money and when it would stop. They responded by only one week after their request for funds charging my $600 to store my belongings because they had to put my move on 'hold' because I had not paid them. $600 for one week of storage!
They had all of my belongings and so I had very little bargaining power. All I can do is post reviews to sites like these to try to make sure no one has to go through this again.
The worst part of this is the unbelievable attitude that the staff has. They basically screamed at me if I was even a day late filling in some apparantly irrelevant paperwork, but took weeks to respond to me about where my stuff was. I have asked them repeatedly to let me speak to a manager about the egregious over-charges, but they have never gotten back to me.
Stay away from IntlMove.com!
Also, be sure to see this other review: http://www.ripoffreport.com/reports/0/188/ripoff0188742.htm
Mercer Island, Washington
From Rip-off Report:
This company sent a quote and after I expressed intrest in the company and aggreed to use them another higher priced quote was sent.
I then signed a contract for that higher price with the final price clearly stated. Only to be told once they picked up my things that they needed thousands of dollars more.
I was not told before I sent in a deposit that it would be non-refundable. So when I asked about a full refund I was told I could not have one.
I have been trying to call someone but no one wants to take my calls although soon after I call someone sends me an email.